This week, one of the sales teams missed out on a property to sell because the other agent has the most properties on the market. Yes they do. But, dig deeper for a second - you then start to realise that they also have the slowest sale rate, the highest reduction rate - in fact, they aren’t very good at what they do at all…yet the perception is quite the contrary.
If you’re listing in this market or would like to sell in the new year, now more than ever in the last decade is it important to instruct an agent that is wholly transparent, open and honest! - a tall order for an agent? Sadly, Yes.
People ask me what makes DM & Co. different, and without being too corny the answer at many levels is straight forward - it is the team.
The team that we have is absolutely geared and focussed towards delivering the very best customer service. We take pride in being available, being open and being honest. Are we perfect? No. But it’s how we handle and react to problems that ultimately shapes us as people and a business.
I’ve spent the last 4 years building a business that I’m incredibly proud of, it’s the very reason that I operate with such transparency - my mobile number is plastered across the internet and is freely available to anybody that wants it.
I welcome open and direct communication from anybody out there that has touched the business or would like to discuss property. This has really helped me improve areas within the business that without communication I might have never known needed improvement.
Everyday is a school day where I come from and if my business can help you move and stress levels are kept to a minimum then for that moment in time we’ve succeeded.
If you find yourself reading this and wanting to sell or struggling to sell, pick up the phone, fire me a WhatsApp and let’s get a call lined up.
Do not fall for the stack’em high, sell’em low approach. You will never know the true value that you failed to achieve.
I was horrified to hear that one of my team had met a lady last week. She had been on the market for 3 months and only had 4 viewings! This is not acceptable at all and no agent should be appeasing you of that situation.
If you’d like to talk about the market, please feel free to get in touch - I’m on 07595 903811.
Let’s hear what the rest of the Team has to say, starting with Peter Faithfull in the Solihull Team…
It’s been another interesting and active week in the Solihull sales market. Whilst the week may have been a little slower with market appraisals, we continue to work all day every day generating interest in our existing stock, conducting viewings and chatting to our vendors to update them with market conditions and best strategies to facilitate a sale.
Having recently taken on a number of properties which other agents have failed to sell we are proving the benefits of giving thorough, honest and realistic advice and market Information to these new clients and this is proven by the positive feedback and appreciation received from them.
Lets face it, making calls to clients to advise them that their biggest asset is not worth what they thought and hoped (this may have been caused by an over ambitious valuation by another agent or down to market conditions or a combination of the two) is never going to be the easiest conversation, but that is part and parcel of the job in a market that is ever changing. This is where having decades of combined experience between us pays off, we are not afraid of having these frank conversations, and the reasons we are not afraid - because basically put, we know what we are talking about and we know that honesty is always the best policy for the client's best interests. It’s a tough market out there, a good agent can't afford to simply bury their heads in the sand or be complacent, or hope it will all go away or miraculously be better tomorrow!
Testament to our proactivity; we are conducting viewings across 13 separate properties tomorrow, I would hazard a guess that very few, if any, other Solihull agent can better that!
If you are looking to sell, or currently trying but struggling, then please give us a call, whether you want to market now, or in the new year, or indeed fancy hitting the portals over the Christmas period, which stats show is regularly the busiest period for people house hunting online, then give us a call; not all agents are the same, put us to the test and let us prove it! - Peter Faithfull, Solihull
And now, let’s hear from Lisa Smith…
A real mix this week, sales are still being agreed, but unfortunately some sales out of our control and close to exchange are falling through at the final hurdle.
This has been very frustrating for all involved, and in most circumstances the problem has been at the bottom of the chain.
As an agent it is so important when you agree a sale to ensure that you are fully informed, and all due diligence has been done.
Until exchange takes place, no sale is 100% certain, so communication between all parties is essential.
I am confident that our sales teams do the best for our buyers and sellers. Is your agent?
My advice this week, is that if you have not heard from your agent in a while, give them a call, and ask them to check the chain, particularly any mortgages that might be outstanding! If you need any advice, our door is always open.
Agents - if you’re reading this, please check chains top to bottom and back again. It will help your client.
If you would like to know about anything property related, I would love to hear from, and help you. If you’d like to book a strategy meeting, that is really easily done - click here or fire Dom a WhatsApp on 07595 903 811. - Lisa Smith, Sales Director
Time for a little bit of Lettings with Gabrielle Argue…
It feels as if the countdown clock has begun for Christmas yet in all honesty, I have never been in such a fortunate position with the amount of available properties we have coming to the market at this time of the year!
Our registered home seeking clients are in for a treat when we begin our pre marketing campaign! Our new exciting opportunities include TWO three bedroom semis on a popular Tudor Grange catchment road in Shirley, a trendy one bedroom apartment looking over the Edgbaston Cricket Ground & a unique three bedroom cottage in Solihull plus many more... a diverse range or properties that will make the perfect home for someone before the year is out!
So for those considering waiting for 2023 to fill a vacant home...DON'T...we could have someone in their keeping it warm over this expensive & cold time of the year!
For further information on our investment opportunities join The Landlord Club today... or pick up the phone, I would love to hear from you! - Gabrielle Argue, Head of Lettings
Thank you for taking the time to read this weeks market update - if you would like to know about anything property related, we would love to hear from, and help you. If you’d like to book a valuation, that is really easily done - click here!
Let’s be honest - selling your home is never going to be easy, there will always be something that doesn’t quite go to plan - what is incredibly important is how your agent reacts to these instances.
If you would like to learn more about how we operate, please get in touch with the Solihull or Dorridge office on 0121 775 0101 or 01564 777 314 respectively.
We look forward to hearing from you.
Kind regards,
Dominic Murphy
Managing Director – DM & Co. Homes
WhatsApp me on 07595 903 811
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